Registration Specialist Patient Access

WVU Medicine

2d

About The Position

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Leads registration associates in performing a variety of administrative and clerical duties to manage patient registration and obtain patient financial obligation.

Requirements

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.
• One (1) year of patient registration experience.
• Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
• Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
• Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
• Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
• Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
• Excellent written and verbal communication skills and the ability to understand written and verbal communication.
• Basic knowledge of medical terminology.

Responsibilities

• Monitors registration activities in assigned area(s) to ensure completion of registration and collection duties; reporting potential issues as necessary.
• Performs registration duties including, but not limited to, obtaining demographic/billing/insurance information, preparing WVU Medicine standard consent form, collecting deposits/co-payments/deductibles/patient liability payments, and preparing armbands for patient identification.
• Assists in training employees and educating staff on pertinent changes to their role.
• Assists in coordinating down time procedures.
• Organizes daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency.
• May also be required to complete daily template adjustments due to unexpected call offs or clinic situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED