Registration Specialist- Orthopedics & Sports Medicine Float
About The Position
Under the direction of the practice manage, the Registration Specialist Float will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Float will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various softwares, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.
Requirements
- Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources
- This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Nice To Haves
- Associates - Healthcare
- A minimum of 1 year Related Experience
Responsibilities
- Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system.
- Records and collects necessary patient account documents.
- Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable.
- Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
- Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
- Maintains knowledge of and complies with third-party payers’ requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately.
- Reviews Medicare accounts for completed MSPQ.
- Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
- Cross-trains into other Patient Access areas as needed to help with covering open shifts.
- Performs other duties as assigned or needed to meet the needs of the department/organization.
- Accurately schedules and registers appointments.
- Collects payment from patients for various products.
- Maintains up to date knowledge regarding basic and specific work flows to ensure incoming employees can perform core job requirements.
Benefits
- Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
