Registration Specialist - Family Medicine Center

WH Wheeling Hospital Inc. • Wheeling, WV

397d

About The Position

The Registration Specialist at the Family Medicine Center is responsible for managing patient registration and financial obligations through various administrative and clerical duties. This role involves obtaining and entering patient information, handling insurance and billing processes, and ensuring compliance with hospital procedures. The specialist plays a crucial role in facilitating patient interactions and maintaining accurate records in a fast-paced healthcare environment.

Requirements

• High school graduate or equivalent.
• State criminal background check, and federal if applicable, as required for state department of health regulated areas.

Nice To Haves

• Basic knowledge of medical terminology.
• Ability to memorize a considerable amount of information and reference it as needed.

Responsibilities

• Obtain demographic, billing, and insurance information from patients and enter it into the registration systems.
• Complete managed care responsibilities, including obtaining pre-certification and authorizations.
• Prepare necessary paperwork for patient registration and obtain electronic signatures for consent to treat and financial obligations.
• Collect deposits, co-payments, and patient liability payments, providing receipts and documenting payments in the system.
• Prepare armbands for patient identification and balance daily receipts and cash drawer as needed.
• Follow up on accounts as indicated by system flags.
• Initiate screenings and obtain pertinent information for coverage, completing appropriate paperwork.
• Perform medical necessity checks and complete Advanced Beneficiary Notices as needed.
• Schedule, reschedule, or cancel patient appointments according to hospital workflows.
• Check for order completeness and validate orders against scheduled services.

Benefits

• Equal Opportunity Employer
• Diversity and inclusion initiatives

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED