Registration Specialist - Dental

Healthfirst Bluegrass•Lexington, KY

About The Position

We're Hiring! Join the team at Healthfirst Bluegrass as a Registration Specialist - Dental Clinic and make a real impact in your community! Are you passionate about helping others and thrive in a fast-paced, people-first environment? We’re looking for someone who’s ready to greet patients with a smile and keep our clinic running smoothly! This is more than a job—it’s a chance to be part of a mission-driven organization that puts community care first. Based in Lexington, KY Full-time position Great team. Great benefits. Great purpose. Apply now and help us make a difference every day!

Requirements

High school diploma or GED
Bilingual Required
6+ months of experience in customer service, healthcare, dental, or clerical work
Friendly, organized, and team-oriented
Reliable Transportation required.

Responsibilities

Act as patient/client receptionist at multiple locations. Greet patients, initiates and distributes appropriate forms.
Register clients/patients for multiple clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards.
Accurately maintain patient appointment system. Verify patient/client appointments, schedule initial and subsequent appointments. Initiate/conduct appointment reminders and document missed appointments
Assist to maintain patient flow into clinic by directing patients to appropriate clinic location, monitoring waiting rooms, and patient readiness.
Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
Enter and verify patient data and notes in the electronic record systems
Assist with occasional community outreach activities
Schedule transportation for patients (e.g. Uber and Lyft)
Collect, process, reconcile and account for dental service fees
Addresses needs and concerns and handles inbound calls and messaging in EMR system.
Assisting new and existing patients by providing excellent customer service including but not limited to evaluating patient’s needs and following established protocols and guidelines to provide patient-focused service.