Registration Scheduler

Honorhealth-posted about 1 year ago

Part-time • Entry Level

Glendale, AZ

10,001+ employees

Hospitals

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The Registration Scheduler at HonorHealth plays a crucial role in providing a multi-dimensional care experience for patients by acting as the first point of contact. This position involves a variety of clerical and administrative duties, including patient registration, scheduling, and communication with healthcare providers, ensuring efficient patient workflow and support within the healthcare system.

Acts as the first point of contact for all customers.
Organizes and facilitates clerical administrative duties of the department.
Performs cross-functional clerical and patient support duties including telephone, registration, scheduling, and data entry.
Responsible for patient chart maintenance and communication with physicians' offices as needed.
Contacts, greets, and communicates with customers.
Answers telephone calls and retrieves/responds to voice mail messages.
Directs information to the appropriate individual.
Orients patients to the department with directions and instructions.
Receives and transfers incoming calls, generates reports, and retrieves images from the PACS system.
Assists in maintaining efficient patient workflow and transports patients when necessary.
Performs scheduling for procedures, tracks no-shows, and communicates with physicians.
Performs registration duties including providing initial registration information and obtaining necessary authorizations.
Completes daily data entry and scanning of patient registration information.
Collects co-pays and payments required for procedures and submits daily deposits.
Maintains inventory of office supplies/forms and places orders as required.

High School Diploma or GED required.
Current Basic Life Support (BLS) certification required within 60 days of employment.
Fingerprint Clearance Card required or must apply within seven working days after employment.

Diverse benefits portfolio for full-time and part-time team members.
Opportunities for training and development programs.

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