Registration Scheduler

Honorhealth • Glendale, AZ

433d

About The Position

The Registration Scheduler at HonorHealth plays a crucial role in providing a multi-dimensional care experience for patients by acting as the first point of contact. This position involves a variety of clerical and administrative duties, including patient registration, scheduling, and communication with healthcare providers, ensuring efficient patient workflow and support within the healthcare system.

Requirements

• High School Diploma or GED required.
• Current Basic Life Support (BLS) certification required within 60 days of employment.
• Fingerprint Clearance Card required or must apply within seven working days after employment.

Responsibilities

• Acts as the first point of contact for all customers.
• Organizes and facilitates clerical administrative duties of the department.
• Performs cross-functional clerical and patient support duties including telephone, registration, scheduling, and data entry.
• Responsible for patient chart maintenance and communication with physicians' offices as needed.
• Contacts, greets, and communicates with customers.
• Answers telephone calls and retrieves/responds to voice mail messages.
• Directs information to the appropriate individual.
• Orients patients to the department with directions and instructions.
• Receives and transfers incoming calls, generates reports, and retrieves images from the PACS system.
• Assists in maintaining efficient patient workflow and transports patients when necessary.
• Performs scheduling for procedures, tracks no-shows, and communicates with physicians.
• Performs registration duties including providing initial registration information and obtaining necessary authorizations.
• Completes daily data entry and scanning of patient registration information.
• Collects co-pays and payments required for procedures and submits daily deposits.
• Maintains inventory of office supplies/forms and places orders as required.

Benefits

• Diverse benefits portfolio for full-time and part-time team members.
• Opportunities for training and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 10,001+ employees