Registration Representative De La Pena Eye Clinic Commerce

Conifer Health Solutions•Commerce, CA

10h

About The Position

Bilingual Spanish Speaker Highly Preferred Responsible for duties in support of departmental efficiencies which may include: but not limited to performing administrative duties, scheduling, registration, reception and patient check out functions. Must obtain complete and accurate patient demographic information. Registration Representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

Requirements

High school diploma or equivalent
Customer service experience

Nice To Haves

Some college coursework
Administrative experience in medical facility, health insurance, or related area.

Responsibilities

Schedule management, including calendars and schedules for providers at various facilities.
Takes meeting notes, minutes, and follow-up action items.
Completes data entry and creates various reports for departments and management.
Provides world-class customer service and completes full patient registration.
Explains and secures Hospital & patient legal forms (e.g., Advance Directives, EMTALA).
Schedules diagnostic procedures, enters data, and provides appointment instructions.
Educates patients about financial liabilities and employs proper collection techniques.
Performs cash reconciliation and secured payment entry per policies.
Verifies insurance, benefits, coverage, eligibility, and medical necessity.
Obtains insurance authorizations and secures inpatient visit notification to payors.