About The Position

The Registration Specialist is responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle. Based on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, completing/filing medical records, insurance verification, diagnosis coding, etc. The Registration Specialist is a highly visible position that is always responsible for creating a positive impression with patients and visitors. A Registration Specialist will be on duty during all hours of operation. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

Requirements

  • H.S. Diploma/GED
  • Basic clerical skills and data entry knowledge required.

Nice To Haves

  • Six months to one year medical office experience preferred.
  • Preferred knowledge of Epic computer system
  • Preferred knowledge of Ohio/Kentucky insurance plans.
  • Preferred knowledge of Ohio/Kentucky insurance verification processes for various insurance plans.
  • Preferred post high school experience related to medical office environment.

Responsibilities

  • Customer Service
  • Check In
  • Scheduling
  • Completion of insurance verification, pre-certification, recertification and referral process prior to patient visit according to the Insurance/Precertification policy guidelines, policy number MI 30.
  • Chart Prep
  • End of Day Close
  • Other duties as assigned by supervisor or authoritative manager to include flexibility of routine hours to adequately maintain registration coverage for the department hours of operations, and communicating office supply needs to appropriate party.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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