Registration Representative, ER

Memorial Care Pharmacy • Fountain Valley, CA

518d • $45,760 - $45,760

About The Position

The Registration Representative position at MemorialCare Health System is a per diem role located in Fountain Valley, CA, specifically within the Admitting department. This role is crucial for ensuring that patients presenting for procedures, admissions, outpatient, and emergency room visits are registered accurately and efficiently. The representative will be responsible for obtaining and verifying demographic and insurance information, which is essential for proper patient identification and billing. The position requires a commitment to the mission of Orange Coast Medical Center and adherence to the core values of Integrity, Accountability, Best Practices, Compassion, and Synergy. In this role, the Registration Representative will actively participate in performance improvement and patient safety activities, supporting the strategic plan of the medical center. The representative will work under the direction of the Supervisor/Manager and is expected to maintain excellent customer service standards while interacting with patients, visitors, clinicians, and co-workers. The position involves using the Epic system for entering patient information, ensuring compliance with HIPAA regulations, and managing financial responsibilities related to patient services. The Registration Representative will also be involved in various essential job outcomes, including adhering to department policies regarding patient identifiers, ensuring timely and accurate registrations, and maintaining effective working relationships with colleagues. The role requires a high level of accuracy in selecting insurance plans and managing assigned work queues to meet departmental productivity standards. Additionally, the representative will be responsible for answering incoming calls and providing support as needed, contributing to the overall efficiency and effectiveness of the admitting department.