Registration Rep-LaCrosse

Mayo Career Site USLa Crosse, WI
35d

About The Position

The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well as ED setting, this can include both in person and phone/virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, assisting patients with self registration and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.

Responsibilities

  • Accurate check-in/admissions of incoming patients in the hospital setting as well as ED setting, this can include both in person and phone/virtual registrations.
  • Verification of patient demographic information
  • Collection of insurance data
  • Identification and/or creation of appropriate accounts
  • Assisting patients with self registration
  • Collection of indicated co-payments and/or share of cost
  • Ensure patient safety using positive patient identification protocols
  • Obtain the appropriate consents as required
  • Adherence to quality assurance guidelines
  • Adherence to established productivity standards to support the work unit’s performance expectations.
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