Registration Rep-Part Time- Nights-Albert Lea

Mayo Clinic • Albert Lea, MN

376d • $40,394 - $52,582

About The Position

The Registration Representative at Mayo Clinic plays a crucial role in ensuring the accurate check-in and admissions of incoming patients in both hospital and emergency department settings. This position focuses on patient safety, quality assurance, and adherence to productivity standards while providing excellent customer service.

Requirements

• High School Diploma or GED and 2+ years of relevant experience required OR Bachelor's degree required.
• Ability to read and communicate effectively.
• Basic computer/keyboarding skills and intermediate mathematic competency.
• Good written and verbal communication skills.
• Knowledge of proper phone etiquette and phone handling skills.

Nice To Haves

• Prior desk, appointment, or secretarial experience.
• Working knowledge of scheduling systems and procedures.
• Knowledge of and experience using an Epic RC/EMR system.

Responsibilities

• Accurate check-in and admissions of incoming patients in hospital and ED settings.
• Verification of patient demographic information and collection of insurance data.
• Identification and/or creation of appropriate accounts for patients.
• Collection of indicated co-payments and/or share of cost.
• Ensure patient safety using positive patient identification protocols.
• Obtain appropriate consents as required.
• Adhere to quality assurance guidelines and established productivity standards.

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Continuing education and advancement opportunities
• Shift differential for eligible positions
• Flexible scheduling options

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED