Registration Rep-Onsite-RST

Mayo Clinic • Rochester, MN

89d

About The Position

The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well as the ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations.

Requirements

• High School Diploma or GED and 2+ years of relevant experience required OR Bachelor's degree required.
• Ability to read and communicate effectively.
• Basic computer/keyboarding skills.
• Intermediate mathematic competency.
• Good written and verbal communication skills.
• Knowledge of proper phone etiquette and phone handling skills.
• Prior desk, appointment, or secretarial experience.
• Working knowledge of scheduling systems and procedures.

Nice To Haves

• Experience using an Epic RC/EMR system is preferred.
• Healthcare Financial Management Association (HFMA) Certification Preferred.

Responsibilities

• Accurate check-in/admissions of incoming patients in hospital and ED settings.
• Verification of patient demographic information.
• Collection of insurance data.
• Identification and/or creation of appropriate accounts.
• Collection of indicated co-payments and/or share of cost.
• Ensure patient safety using positive patient identification protocols.
• Obtain appropriate consents as required.
• Adhere to quality assurance guidelines and productivity standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED