Registration Quality-Training Coordinator
About The Position
The role of the Quality Assurance (QA) Coordinator is to support the Patient Access Services department in the assessment of patient access functions to ensure high quality work and service that both protects the financial well-being of the organization and promotes a positive experience for our patients. The focus of the QA functions are to promote awareness, accountability and continuous improvement. The QA Coordinator is responsible for assisting in tracking and monitoring key process changes, providing education and training to leaders and/or staff on QA-related procedures, analyzing trends in error data and coordinating with stakeholders on education and application development needs, triaging issues reported by other departments to coordinate improvement needs, and assisting with oversite of compliance or identified risk areas. The QA Coordinator will assist in working patient access related billing exception edits (errors) as needed to analyze trends, perform functional audits related to process changes and risk areas, distribute assigned reports, serve as subject matter experts for other staff, and assist with systems testing needs. At all times, displaying exemplary Partners behaviors to fellow staff members.
Requirements
- High School Diploma or equivalent
- Able to multitask
- Excellent verbal and written communication skills
- Able to work independently and collaboratively in teams
- Revenue Cycle
Nice To Haves
- 2-3 years registration, training and Revenue Cycle
Responsibilities
- Assisting in tracking and monitoring key process changes
- Providing education and training to leaders and/or staff on QA-related procedures
- Analyzing trends in error data and coordinating with stakeholders on education and application development needs
- Triaging issues reported by other departments to coordinate improvement needs
- Assisting with oversite of compliance or identified risk areas
- Working patient access related billing exception edits (errors) as needed to analyze trends
- Performing functional audits related to process changes and risk areas
- Distributing assigned reports
- Serving as subject matter experts for other staff
- Assisting with systems testing needs
- Displaying exemplary Partners behaviors to fellow staff members
Benefits
- Medical
- Vision
- Dental
- Retirement Plan with employer match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
