Registration / Patient Care Technician

Harlan County Health System•Alma, NE

just now•Onsite

About The Position

The Registration/Patient Care Technician supports patient care operations during night shift by assisting with patient registration, communication, and basic clinical tasks under the direction of nursing staff. This role serves patients in the Emergency Room and inpatient setting, ensuring accurate registration, efficient workflow, and quality patient care.

Requirements

High School Diploma or equivalent required
Basic Life Support (BLS) certification required upon hire or within 90 days
Basic computer skills and familiarity with healthcare systems
Strong communication and interpersonal skills
Professional, patient-centered approach to care
Strong attention to detail and organizational skills
Ability to follow clinical protocols and work within defined scope
Ability to work independently and collaboratively within a healthcare team

Nice To Haves

Patient Care Technician (PCT) training or equivalent healthcare experience preferred
Previous experience in an emergency department, inpatient setting, or similar acute care environment preferred

Responsibilities

Greet and assist patients and visitors in a professional manner.
Complete accurate patient registration, including demographic and insurance information.
Verify insurance and coordinate with appropriate departments as needed.
Answer direct phone calls and assist with communication between departments.
Assist nursing staff with basic patient care activities, admissions, transfers, and discharges.
Support patient care needs in the Emergency Room and inpatient setting.
Transport specimens and retrieve supplies as needed.
Document patient information, care activities, and observations accurately.
Communicate effectively with patients, families, and healthcare team members.
Follow established safety procedures, including proper body mechanics and lifting techniques.
Adhere to infection control policies and procedures.
Maintain a clean, organized, and safe work environment