Registration/Dorm Clerk

Join the 'Ohana • Charleston, SC

6d

About The Position

Support mission-critical training at the Federal Law Enforcement Training Center (FLETC) in Charleston, SC by serving as a front-line representative for student housing and registration services. As DAWSONs Registration/Dormitory Clerk, you will assist incoming and departing students with room assignments, check-in/check-out procedures, and dormitory support needs. Your professionalism and responsiveness help ensure a smooth transition and a positive experience for students participating in law enforcement training programs.

Requirements

• High school diploma or equivalent.
• Minimum 2 years of experience in administrative support, front desk, or customer servicepreferably in a housing, campus, or hotel environment.
• Ability to interact professionally with a diverse student population and maintain poise under pressure.
• Basic computer and typing proficiency (minimum 40 words per minute with 95% accuracy).
• Able to understand and follow detailed instructions and policies.
• Must not have a criminal record and must be eligible for a DHS suitability determination.
• Current Red Cross First Aid and CPR/Defibrillator certification (must be maintained throughout employment).
• Must be eligible for DHS background investigation and suitability clearance.
• Must be a U.S. citizen or lawful permanent resident with work authorization.
• Contingent upon contract award.

Responsibilities

• Assist with student check-in and check-out procedures, including room key issuance, roster verification, and data entry.
• Respond to student inquiries regarding dormitory assignments, amenities, and campus services.
• Maintain accurate dormitory records, key logs, lost-and-found reports, and registration databases.
• Monitor and document room readiness and coordinate with housekeeping for cleaning or maintenance follow-up.
• Report damages, maintenance needs, or incidents in accordance with established procedures.
• Provide guidance on dormitory rules, safety policies, and recreational opportunities.
• Answer phones, process paperwork, and perform administrative support tasks related to housing operations.
• Coordinate closely with dormitory, housekeeping, and registration staff to maintain seamless operations.
• Maintain confidentiality of student records in accordance with the Privacy Act and FLETC guidelines.

Benefits

• DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment.
• Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED