Registration Counselor

Roberts Wesleyan University • Rochester, NY

6d • $20

About The Position

Reporting to the Assistant Registrar, the Registration Counselor oversees, maintains, and processes registration data records for students. Their primary focus is in relation to Traditional Undergraduate (TUG) students/programs, but they are cross-trained in serving Graduate, Professional, and Seminary (GPS) students/programs as well. This position also works with the Assistant Registrar and Registration Department on special tasks and strategic initiatives and supports the students, faculty, and staff of the University with the understanding and completing of the registration processes and procedures.

Requirements

• Bachelor’s degree with experience in higher education preferred.
• Successful individual will have working knowledge of Microsoft Office products, ability to learn multiple software programs, preferred knowledge of PowerCampus or higher education SIS systems, good communication skills, strong multi-tasking skills and the ability to work well in diverse communities.

Responsibilities

• Oversee the student records and registration data management of the TUG Programs, all with a high level of integrity and understanding of policies and procedures (both internal and external). This includes: Maintaining and processing student records. Maintaining the accuracy of the academic plans for students. Staying abreast of and understanding pertinent regulations dealing with the maintenance and confidentiality of student records.
• Assist with maintaining the accuracy of the potential commencement graduates list used by all academic departments on campus in preparation for the Commencement ceremonies, along with designating the appropriate honors, minors, and certifications. Assisting the Assistant Registrar with the graduation process for all TUG students.
• Reviewing and inputting transfer credits/creating program check sheets for TUG students. Processing grade reports for students requiring reimbursement. Researches and maintains accurate advisor assignments for TUG programs. Process various forms for TUG Students such as deferments, licensing, and enrollment verifications.
• Oversee support to the students, faculty, and staff of TUG Programs. This includes: Serving as the primary Registration liaison with students, customers, and faculty via in person, emails and phone calls to the Registration Office. Generating and providing key TUG instruction/announcements/communication to all customers (students/faculty/staff). Training and assisting students with the online registration process. Working closely with TUG faculty on the registration/advisement forms, which include updating incomplete and blank grades for all students. Running grade reports, contacting faculty, and processing grade changes.
• Provide substantial support to the Registration Office initiatives. This includes: Coordinating with the Honors program to track students, confirming Honors graduation eligibility, and other Honors program tasks as assigned. Working with the programs and units on campus to generate and update the master class schedule and course catalog, two significant projects for the Registration Office each year. Inputting advisor assignments in SIS. Supporting strategic academic initiatives determined by Academic leadership. Providing support to events like the Commencement ceremonies in partnership with the Office of Academic Affairs Performing other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level