Registration Coordinator

Seattle Children's • Bellevue, WA

2d • $23 - $35

About The Position

The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits throughout the outpatient setting of the hospital. Support may be needed for Urgent Care, Radiology, and Access Clinic check-ins, operating seven days per week, during both day and evening times. Registration Coordinator duties also include: scheduling patient return visit appointments, minimizing clinic access delays, effectively communicating with patients/families, informing of and collecting signed consent for care, maintaining standards for infection prevention, and establishing systems and resources to improve processes and efficiency of the patient experience.

Requirements

• High school diploma or equivalent experience
• Minimum of one (1) year customer service and/or administrative support experience

Nice To Haves

• Preferred Bachelor’s Degree
• Minimum of three (3) years experience working in a health care setting or related field
• Significant experience working with the general public in a health care/customer service environment
• Familiarity with other cultures/bilingual skills

Responsibilities

• creating new registrations
• checking patients in for scheduled and walk-in clinical visits
• scheduling patient return visit appointments
• minimizing clinic access delays
• effectively communicating with patients/families
• informing of and collecting signed consent for care
• maintaining standards for infection prevention
• establishing systems and resources to improve processes and efficiency of the patient experience

Benefits

• Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.
• Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees