Registration Coordinator

North Idaho DermatologyPost Falls, ID
8hOnsite

About The Position

North Idaho Dermatology is looking for an individual with a passion for the medical field and a love of skincare to join our registration team in Post Falls! We are recruiting to fill one part-time Medical Registration Coordinator vacancy in our Post Falls, Idaho location. Hours range between 7:30 a.m. – 4:30 p.m. or 8:00 a.m. – 5:00 p.m. We offer paid time off, medical, dental, and vision benefits if working hours requirements are met, as well as 401(k) matching contributions up to 4%. Not only that, but employees also receive discounts on medical-grade spa products and cosmetic services, such as Botox, CoolSculpting, facials, and much more! If this interests you, apply today! See below for details related to the position requirements. DESCRIPTIVE SUMMARY The Registration Coordinator typically works at the front desk of our medical office and provides assistance to our patients and other visitors.

Requirements

  • High school or GED
  • (1) year of clinical front desk experience
  • Ability to demonstrate excellent customer service
  • General understanding of HIPAA guidelines
  • Proficiency in computer software use, including Word, Excel, and Google docs

Nice To Haves

  • Ten Key experience preferred
  • Dermatology experience preferred

Responsibilities

  • Greet patients with a smile and a positive attitude.
  • Check-in/check-out all patients for North Idaho Dermatology by obtaining accurate and up-to-date demographic and insurance information at each patient visit.
  • Answer telephone promptly and in a polite and professional manner, redirecting calls if needed.
  • Collect co-payments from all patients, as required.
  • Assist with insurance verification of new patients and established patients with new insurance.
  • Schedules appointments and makes reminder appointment calls.
  • Maintain an accurate cash box, including end-of-day balancing.
  • Keep waiting area clean and neat at all times.
  • Cross train in other departments as needed.
  • Must exercise the utmost diplomacy and tact to provide excellent customer service for patients.
  • Practices confidentially and privacy protocols in accordance with the practice policies and HIPAA requirements.
  • Adhere to all practice policies on safety and security.
  • Performs all duties and services in full compliance with North Idaho Dermatology Core Values (Innovation, Professionalism, Optimism, Empathy, & Teamwork).
  • Willingness to travel to other North Idaho Dermatology offices as needed.
  • Other duties as assigned (post registration. faxes, EMA scans).

Benefits

  • paid time off
  • medical, dental, and vision benefits if working hours requirements are met
  • 401(k) matching contributions up to 4%
  • employees also receive discounts on medical-grade spa products and cosmetic services, such as Botox, CoolSculpting, facials, and much more!
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