Registration Coordinator - Outpatient

FirstHealth of the Carolinas, Inc.Rockingham, NC
90d

About The Position

Ready to take your career to the next level? FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.

Requirements

  • High school diploma or GED required.
  • Understanding of medical terminology.
  • Two years of experience in a medical-related field preferred.
  • Bilingual skills preferred.
  • Strong verbal communication skills.
  • Ability to manage multiple tasks effectively.
  • Proficient in typing (minimum 35 wpm) and computer literate.
  • Commitment to excellent customer service.

Responsibilities

  • Register patients accurately and efficiently.
  • Verify insurance benefits and pre-certifications.
  • Ensure all patient demographic information is up to date.
  • Collect and post payments, and assist with financial assistance applications as needed.
  • Maintain a customer-centric approach when dealing with all types of patients, both internal and external.
  • Provide clear and effective communication with patients and medical staff.
  • Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues.
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