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Patient Registration Representatives provide customer-service coverage in the centralized Admitting office of CGH Hospital and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs duties including but not limited to, pre-registration, time of service registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, customer satisfaction, and CGH’s financial solvency.