Registration Clerk-FT

PUTNAM COUNTY HOSPITAL•Greencastle, IN

2d•Onsite

About The Position

We are looking for a friendly, outgoing mature person who is responsible for greeting incoming patients with a smile, distributing paperwork to the necessary departments, entering pertinent information in the patients account; including insurance and demographic, and being a team player who works well with co-workers as well as other departments. You must be flexible to fill in extra shifts when necessary. PRIMARY RESPONSIBILITIES Handle inquiries and patients coming in for services Ensure all papers are properly filled out and input into system. Enter and verify that all patient demographics and billing information correctly entered/verified at time of check in. Process encounters daily for and balance to co-payments. Collect balances due at time of check in. Direct patients to relevant areas of building. Answer phones and transfer calls to appropriate departments successfully Obtain signed statements. Store patients' valuables. Record payments. Keep admission desk clean and organized. Perform insurance data entry. Follow all Hospital and Departmental Policies and Procedures Perform admissions and transfers in a very timely manner We are currently hiring for a Full Time Registration Clerk. The hours would be Friday 6:30am – 7:00pm, Saturday 7:00am – 7:00pm and Sunday 7:00am – 7:00pm. You MUST be flexible to fill in extra shifts when necessary.

Requirements

Customer-Service Skills: A successful Registration clerk will be friendly, organized and knowledgeable about the health care procedure.
High School diploma
Computer Skills: Registration clerks will need to process insurance information and medical records, use the phone system, and learn industry specific software.
Communication Skills: Listening to customers and hospital staff, speaking in a clear and friendly way over the phone and face-to-face are essential skills.
Organization: Registration Clerks need to stay organized as each client or customer that is admitted creates a paper trail that needs to be in order.

Responsibilities

Handle inquiries and patients coming in for services
Ensure all papers are properly filled out and input into system.
Enter and verify that all patient demographics and billing information correctly entered/verified at time of check in.
Process encounters daily for and balance to co-payments.
Collect balances due at time of check in.
Direct patients to relevant areas of building.
Answer phones and transfer calls to appropriate departments successfully
Obtain signed statements.
Store patients' valuables.
Record payments.
Keep admission desk clean and organized.
Perform insurance data entry.
Follow all Hospital and Departmental Policies and Procedures
Perform admissions and transfers in a very timely manner