Registration Clerk Emergency FT Days (12 hr shifts)

Hillsboro Area Hospital Inc•Hillsboro, IL

6h•Onsite

About The Position

A Registration Clerk greets and interviews patients and obtains signatures for the purpose of initiating the patient record. This includes obtaining financial, demographic, and medical data for patient billings and charting. The Registration Clerk responds to all calls received on the console promptly and courteously. This includes accurate operation of the console and paging system to properly process all calls and requests received. All patients and visitors are to be welcomed in a warm, caring, and professional manner. Scheduled workdays and times could vary and will include weekends and holidays.

Requirements

High school diploma required.
Required proficiency in general clerical office duties, i.e., computer keyboarding, average typing skills, and switchboard console.
Excellent customer services skills required.
Must maintain an average accuracy of 98.7% or above.

Nice To Haves

Previous experience as receptionist, secretary or switchboard is preferred.

Responsibilities

Supports and promotes an environment conducive with the Mission, Vision, and Values of the hospital.
Assists and/or answers phones when needed.
Assists in transporting patients to and from rooms, as necessary.
Generates the admission records on the computer.
Pre-registers and pre-admits scheduled patients per each department’s requirements.
Verifies insurance is correct, active, and verifies benefits. Generate estimates when needed.
Works with insurance company and/or business obtain precertification and correct information needed for billing.
Generates daily reports and distributes them to proper departments.
Is familiar with all procedures and requirements for initiating pages for fires, codes, and disasters.
Utilizes computers to determine patient locations for directing callers and visitors to appropriate patient rooms.
Accurately scans paperwork.
Generate daily reports from Evident.
Completes registration of swing bed patients and of specialty clinic patients needing hospital services.
Maintain orderly condition of assigned work area.
Maintain confidentiality of all patients, hospital, and physical related information.
Is knowledgeable of general hospital and department specific policies and procedures.
Other duties may be assigned and are subject to change with or without prior notice.
Cashier duties.
Completes assigned daily duties.
Accepts reassignment to other units if necessary.
Follows expected work practices.
Displays thoroughness and accuracy of work.
Works in a safe manner, including reporting unsafe equipment or the environment.
Well organized, accepts assignments willingly and accomplishes them quickly.
Anticipates problems and suggests solutions.
Helps with not specifically assigned duties.
Works steadily and always keeps busy.
Maintain knowledge and skills necessary to communicate and interact with patients, visitors, and staff in the following age groups: Infant, Pediatric/adolescent, Adult, and Geriatric.
Ability to work well with a diverse work team.
Ability to work under pressure with time constraints.
Ability to concentrate.
Ability to work independently with minimal supervision.
Good mental health and emotional maturity.
Maintain appearance appropriate for job duties.