Registration Clerk

Brightli•Quincy, IL

1d•Onsite

About The Position

Preferred Family Healthcare is seeking a detail-oriented and customer-focused Registration Clerk to support their Outpatient Services team in Quincy, Illinois. This full-time, daytime position plays a critical role in ensuring seamless client enrollment, accurate registration, and timely verification of services to support reimbursement and continuity of care. In addition to general outpatient registration functions, this role provides daily administrative and financial support to the Methadone clinic, helping maintain accurate client records, fees, and payment plans. This is an excellent opportunity for someone who enjoys organization, accuracy, and making a meaningful impact behind the scenes in behavioral health care. Brightli, the parent company, is on a mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, increase advocacy to enhance access to mental health and substance use care in communities, and evolve the behavioral health industry to better meet client needs. The organization prioritizes fostering a culture of belonging and connection within its workforce, encouraging applications from individuals with varied backgrounds and experiences.

Requirements

Strong communication skills, including written, verbal, in-person, and virtual interactions
Attention to detail and ability to manage multiple tasks accurately
Professional, compassionate approach when working with diverse client populations
Ability to follow procedures while maintaining confidentiality and compliance
High school diploma or G.E.D. equivalent required
Successful completion of all required background checks, including: Criminal record, Driving record, Abuse/neglect registry, Fingerprint check
Completion of New Hire Orientation upon hire
Completion of all required training, including Relias at hire and annually thereafter
Valid driver’s license, acceptable driving record, and current auto insurance

Nice To Haves

Prior experience in healthcare registration, billing, customer service, or administrative support is preferred but not required

Responsibilities

Perform all client enrollment and registration functions in a timely and professional manner
Collect fees for services and maintain accurate financial records
Track authorizations to ensure all funding source and payer requirements are met
Verify services and documentation to support accurate billing and payment
Provide daily administrative support to the Methadone clinic, including: Updating client fees, Maintaining financial information, Assisting with payment plans
Communicate effectively with clients, clinical staff, and internal departments to support smooth operations

Benefits

Up to 29 days of Paid Time Off
Pay: $17.00/HR
HRSA Loan Repayment eligibility
Comprehensive benefits package: medical, dental, vision, life, retirement, and more
403(b) with up to 5% company match
Company‑paid basic life insurance
Emergency Medical Leave Program
Health & dependent care Flexible Spending Accounts
Wellness initiatives and Employee Assistance Program (EAP)
Employee discount program
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness