Registration Clerk - Per Diem

TriState Health Career • Clarkston, WA

4d

About The Position

The TriState Health Registration Clerk is responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to pre-register and admit inpatients and/or outpatients. The position compiles and inputs statistical information into appropriate hospital systems, screens and routes hospital phone calls, verifies insurance and identity of patients. Excellent customer service skills a must. May work under stressful circumstances at times. Must meet established attendance standards and adhere to hospital/department dress code, including wearing ID badge. May be required to work weekdays and/or weekends, evenings and/or night shifts and may be required to work on religious and/or legal holiday.

Requirements

• Medical terminology and previous healthcare experience preferred but not required
• High school diploma or equivalency (GED) required
• 1 to 2 years customer service experience preferred
• Experience with general office equipment; fax, telephone, copy machine, computer required
• Strong organizational skills and ability to prioritize tasks
• Ability to assess and observe patients
• Ability to communicate face to face and via telephone with patients, families, physicians and co-workers
• Ability to type and use telephone
• Working knowledge of medical terminology
• Ability to identify and solve problems independently
• Excellent computer skills and the ability to adapt to various programs/systems
• Must meet established attendance standards and adhere to hospital/department dress code, including wearing ID badge
• May be required to work weekdays and/or weekends, evenings and/or night shifts and may be required to work on religious and/or legal holiday

Nice To Haves

• Medical terminology and previous healthcare experience
• 1 to 2 years customer service experience

Responsibilities

• Coordination of an effective, efficient admission process for all patients
• Receiving referrals
• Gathering and verifying pertinent information
• Completing necessary procedures to pre-register and admit inpatients and/or outpatients
• Compiles and inputs statistical information into appropriate hospital systems
• Screens and routes hospital phone calls
• Verifies insurance and identity of patients

Benefits

• Retirement - 403(b) with matching contributions
• Employee Assistance
• Life Flight Discount
• Employee Wellness Program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED