Registration Clerk

San Gorgonio Memorial Hospital • Banning, CA

68d • $19 - $20

About The Position

The Registration Clerk communicates in a 'customer oriented' professional manner to assist patients, visitors, associates, and other customers. The role involves performing all duties utilizing the best possible customer service, operating the telephone switchboard to relay incoming, outgoing, and interoffice calls, and performing various hospital communications and clerical duties. The clerk acts as the hospital receptionist as needed. Additionally, the clerk arranges for the efficient and orderly registration of emergency patients, inpatients, and outpatients after hours, on weekends, and holidays. It is essential to ensure that accurate patient information is collected and that patients are aware of appropriate hospital policies and procedures. The clerk is expected to foster an attitude of teamwork in all areas of admitting and registration.

Requirements

• High School Diploma or equivalent preferred.
• Ability to read, write, and understand English required.
• Two years of related experience in a health care facility preferred.
• Knowledge of basic office procedures/equipment and computer systems required.
• Knowledge of medical terminology required.
• Excellent communication/interpersonal skills required.
• Ability to tactfully deal with the public in various situations.
• Ability to organize and prioritize projects.

Responsibilities

• Communicate in a customer-oriented professional manner.
• Assist patients, visitors, associates, and other customers.
• Operate the telephone switchboard to relay calls.
• Perform various hospital communications and clerical duties.
• Act as hospital receptionist as needed.
• Arrange for the efficient registration of emergency patients, inpatients, and outpatients.
• Ensure accurate patient information is collected.
• Inform patients of appropriate hospital policies and procedures.
• Promote teamwork in admitting and registration areas.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Optional supplemental life insurance (employee, spouse, and/or child coverage)
• Flexible spending accounts (medical and dependent care)
• 403b retirement with dollar for dollar match up to 5%
• Paid time off

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED