Registration Clerk - Emergency Room

LifePoint Health • Winchester, TN

114d

About The Position

As a Patient Access Representative Team Lead joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• High school diploma or the equivalent is required.
• Associate's degree is preferred.
• Handle with Care Certification is to be obtained within 30 days of orientation and should be maintained annually.
• Ability to work in a stressful environment with minimal supervision.
• Possess critical thinking skills and exercise decisive judgment.

Responsibilities

• Collects patient demographic and insurance information for outpatient services.
• Collects insurance information from the patient.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles at point of service, or refers to financial counselors for follow-up.
• Quickly and efficiently expedites the registration process.
• Provides a positive first impression of the hospital to the public.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED