Registration Associate

Med Center HealthGlasgow, KY
443d

About The Position

The Registration Associate plays a crucial role in the daily operations of the medical office by performing various clerical duties related to patient registration and discharge. This position ensures that patients are registered and discharged efficiently, while also managing scheduling and maintaining accurate medical records.

Requirements

  • Previous medical office experience preferred.
  • High School graduate or equivalent preferred.

Responsibilities

  • Answers telephone and routes messages to appropriate personnel according to established office procedure.
  • Greets patients, families, and visitors upon arrival and keeps them informed about delays.
  • Performs clerical duties such as patient reception, registration, maintenance of medical records, and scheduling appointments as needed.
  • Enters and/or updates patient information according to established office policy and procedure in a timely and efficient manner.
  • Follows collection policy regarding payment of bad debt, co-pays, and self-pay balances.
  • Discharges patients in a timely and efficient manner.
  • Creates and maintains accurate patient medical records, files incoming reports, and maintains medical filing system according to established office procedure.
  • Stays current on Medicare, Medicaid, Commercial Insurance, HMO, and PPO coding, diagnosis and waiver requirements.
  • Maintains appointment schedule and pulls patient charts prior to appointment.
  • Responsible for opening and closing procedures and balancing day's receipts/deposits.
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