Registration Associate

IU Health • Paoli, IN

17h • Onsite

About The Position

Come join our Team! Paoli is looking for a dynamic individual to join our System Patient Access Registration team. This entry-level role serves as the first point of contact for our patients and is critical in ensuring a positive experience from the moment people walk through the door. To be successful in this position, you must be detail-oriented, patient focused, dependable and consistent in your attendance and timeliness. Registration experience is preferred but not required for the role.
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

Responsibilities

• Greet and assist patients in a friendly and professional manner
• Ensure a timely and accurate patient registration
• Maintain patient records and confidentiality
• Provide information and answer patient inquiries
• Collaborate with medical staff to ensure smooth operations

Benefits

• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed