Registration Assistant

Chemeketa Community College • Salem, OR

342d

About The Position

Chemeketa is a proud Hispanic-Serving Institution that aspires to be an inclusive environment where we honor and value the unique contributions of our diverse students, employees, and community. We seek to foster cultural competence and pursue equitable solutions that support all students in achieving their educational goals. If you are interested in joining the work of the college to pursue a supportive and inclusive culture, we encourage you to apply. The position specializes in processing student transactions, including registrations, add/drops, payment processing, balancing, deposits, refunds, and disbursing college monies and checks. It also involves distributing and intaking forms and providing college and department information, referring to resource persons as appropriate.

Requirements

• High School Diploma/General Equivalency Diploma (GED).
• Six months of full-time equivalent, related professional work experience.

Nice To Haves

• Associate's Degree from an accredited institution.
• Course work in office administration and/or banking.
• Two years of full-time experience in a public relations/customer service environment with some clerical and cashiering responsibilities.
• Word processing and/or computerized record keeping experience.
• Banner experience.
• Bilingual English/Spanish.

Responsibilities

• Registers and enrolls students using administrative software system (Banner); processes add/drops; builds and updates student records.
• Uses Slate software to process student applications for specific academic programs.
• Reviews, approves and processes administrative Add/Drop requests; processes enrollment verifications.
• Actively participates in the Petitions for Exception to College Policy process.
• Determines, verifies, and tracks student tuition and financial aid refund amounts.
• Processes refund and refund requests based on college guidelines.
• Provides tracking and follow up on SSN/ITIN solicitation documents.
• Provides tracking and follow up on annual IRS Tuition Statements (1098T's).
• Receives monies and processes accounting transactions using Banner and Nelnet software.
• Researches problems with student or accounting records in Banner and Nelnet Enterprise.
• Provides assistance to college department staff in general cashiering functions.
• Provides general college and specific departmental information by phone and in person.
• May assist in the ongoing archival needs of the department.

Benefits

• Public Service Loan Forgiveness eligibility.
• Flexible work schedule to meet program needs.
• Potential for remote work based on individual assessment and business needs.

What This Job Offers

• Industry: Educational Services
• Education Level: High school or GED