Registration/Admitting Clerk (Per-Diem)

Surgery Partners CareersKing Of Prussia, PA
7hOnsite

About The Position

Performs activities within the Business Office in areas of Admissions, Scheduling, Billing/Collection, Insurance Verification, Pre-Certification, Medical Records, Chart Building and other assigned tasks. A pleasant, professional, polished presence with the ability to troubleshoot and direct inquires to the appropriate party is required.

Requirements

  • Two consecutive years of medical facility or medical business office experience required.
  • Hospital or Ambulatory Surgical Center preferred.
  • Ability to interface with insurance carriers, with a strong understanding of patient benefits.
  • Strong communication skills.
  • Proficient in MS Office applications which include Outlook, Word, Excel and PowerPoint.
  • Critical thinking skills required
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to work in a fast-paced environment.
  • Ability to multi-task, including switching to different job functions throughout the workday.
  • Requires sitting and standing associated with a normal office environment.
  • Normal busy office environment with much telephone work.

Responsibilities

  • Cross train to assist with overflow responsibilities.
  • Admit patients to the facility following established policies and procedures.
  • Assembles patient forms validating patient identification.
  • Answers telephone and intercom courteously and in a quiet, pleasant, professional voice.
  • Accepts and relays messages effectively.
  • Maintains and protects each patient’s right to privacy per HIPPA guidelines.
  • Accurately collects co-payments and deductibles.
  • Ensures daily monies collected are recorded accurately and timely.
  • Ensures notifications to insurance have been accurately obtained as required.
  • Enters charges as listed on charge sheets.
  • Maintain minimal error rate.
  • Participates in group meetings and/or various committees.
  • Makes suggestions to workflow improvements.
  • Considers priorities and special needs when scheduling procedures.
  • Maintains schedule according to policies on nursing and anesthesia staff availability, patient needs and physician’s block time.
  • Coordinates schedule in a manner to minimize conflict and adjusts schedule as appropriate.
  • Act as liaison between patient, physician office and insurance company to assist patients with regards to financial responsibility.
  • Notify all scheduled patients of their financial responsibility prior to their date of service.
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