Registration Administrator

Johns Hopkins • Washington, DC

378d • $48,000 - $84,100 • Remote

About The Position

The Registration Administrator at Johns Hopkins Krieger School of Arts and Sciences will support the management of student records, course registration, and faculty support within the Advanced Academic Programs (AAP) Registration department. This fully remote position involves overseeing two records and registration specialists and requires collaboration with various stakeholders to ensure compliance with academic policies and data integrity.

Requirements

• Bachelor's Degree.
• One year of related experience.
• Proficiency in Microsoft Office Suite.
• Familiarity with Electronic Document Management Systems (EDMS) such as SharePoint or OnBase.
• Experience with Cloud-Storage Services such as Microsoft OneDrive.

Nice To Haves

• Excellent technical skills related to various computer technologies.
• Experience with at least one relational database/Student Information System (SIS).
• Knowledge of Family Educational Rights and Privacy Act (FERPA).
• Knowledge of personnel management and staff training.
• Excellent customer service and communication skills.

Responsibilities

• Assist the Assistant Director of AAP Records in managing AAP student records and course registration.
• Evaluate and resolve issues during system upgrades and new implementations.
• Communicate JHU|AAP policies and legal guidelines through office procedures and staff training.
• Maintain relationships with key stakeholders from AAP and other JHU divisions.
• Develop and execute strategies to ensure data integrity.
• Review exceptions to academic policy as a backup to the Assistant Director of Student Records.
• Train and supervise student graduation clearance and record review processes.
• Ensure compliance with FERPA and maintain the confidentiality of education records.
• Publish and manage the AAP academic calendar and assist with course scheduling.
• Manage the waitlist process for oversubscribed courses and serve as a decision maker for SEAM cases.
• Support the collection of accurate statistical information for reporting purposes.

Benefits

• Remote work flexibility
• Competitive salary range
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree