Registrar

Dine CollegeChinle Agency, AZ
Onsite

About The Position

The Registrar provides leadership and oversight for all aspects of the College's academic records, registration systems, and related processes, ensuring the accuracy, integrity, security, and accessibility of the official student records. The Registrar is responsible for maintaining compliance with federal regulations, accreditation standards, and College policies governing academic records and student information. This position oversees core Registrar functions including grade collection, academic record maintenance, transfer credit evaluation, degree and certificate certification, and coordination of student registration processes. The Registrar supervises staff within the Registrar's Office, manages the institution's student information systems that support academic records management, ensures FERPA compliance, and collaborates with academic and administrative departments to support enrollment operations and student success.

Requirements

  • A Bachelor Degree in Education, Business Administration or related field. Must have a minimum of two years experience in Higher Education.
  • Knowledge of Dine College Mission and Philosophy
  • Knowledge and administration of Tribally Controlled Colleges and Universities (TCUs)
  • Knowledge and administration of federal, state, tribal financial aid programs within the federal, State, Tribal and institutional compliances.
  • Required to maintain a high level of confidentiality.
  • Working knowledge of Strategic Planning and Curricular Assessment.
  • Excellent verbal and written communication skills.
  • Independent decision making and problem-solving abilities.
  • Strategic Planning and management.
  • Professional appearance and demeanor.
  • Proficient with Microsoft Office: i.e. Excel, Pivot Tables, etc.
  • Strong project management and organizational abilities and skills.
  • Strong written and verbal communication skills; written, oral, active listening and interpersonal skills.
  • Work effectively in team situations.
  • Excellent customer service skills using tact and diplomacy; professional and pleasant office manners.
  • Excellent listening skills; patient and calm.
  • Ability adhere and uphold federal, student, and tribal regulations.
  • Ability to adapt to new regulations, direction, etc.
  • Ability to new new information and systems.
  • Ability to analyze and interpret data.
  • Ability to prioritize information in a timely manner.
  • Ability to communicate clearly by phone and in person.
  • Detail oriented and able to organize and manage multiple projects while maintaining a high level of accuracy.
  • Ability to deal effectively and sensitively with student financial information.
  • Ability to handle confidential material according to institutional and federal guidelines.
  • Valid State Driver's License.

Nice To Haves

  • A Master's Degree in Business Administration or related area. Three years work experience in Student Records Management with at least one year in a Program Supervisory capacity.
  • Ability to speak Navajo is a plus.

Responsibilities

  • Provide leadership, supervision, and professional guidance to Registrar staff to ensure efficient, accurate, and compliant academic records services.
  • Oversee daily operations of the Registrar's Office to ensure effective delivery of services related to registration, academic records, transcripts, and student information.
  • Develop and implement departmental goals, outcomes, and assessment practices to improve operational efficiency and service delivery.
  • Identify staff training needs, recommend professional development opportunities, and support continuous improvement of staff performance.
  • Ensure consistent implementation of institutional policies, procedures, and best practices related academic records management.
  • Represent the Registrar's Office on institutional committees, task forces, and working groups as assigned.
  • Contribute to institutional strategic planning, program assessment, and operational improvements initiatives.
  • Coordinate and oversee course registration processes for all students across campuses.
  • Oversee the preparation and maintenance of the academic schedule in collaboration with academic departments.
  • Coordinate the preparation, editing, publication, and archiving of the College catalog.
  • Develop and maintain the institutional academic calendar.
  • Oversee Registrar functions including grade collection, enrollment verification, transcript processing, transfer credit evaluation, graduation auditing, degree certification, and National Student Clearinghouse reporting.
  • Ensure compliance with institutional policies and federal regulations governing academic records, including FERPA.
  • Develop, maintain, and update written policies and procedures related to academic records management and Registrar operations.
  • Research and resolve complex student record or registration issues, including academic policy interpretation and student appeals.
  • Collaborate with academic leadership, advisors, IT, and student services offices to improve processes supporting student enrollment and academic progress.
  • Participate in institutional committees including Student Enrollment & Student Access, Curriculum, Academic Appeals, Commencement, and other committees as assigned.
  • Support institutional events such as Commencement by overseeing graduation clearance, degree conferral, and preparation of diplomas and certificates.
  • Continuously evaluate and implement technology solutions that improve efficiency and enhance self-service options for students and faculty.
  • Prepare and manage the annual Registrar's Office operating budget.
  • Monitor program expenditures to ensure alignment with departmental priorities and institutional goals.
  • Evaluate budget needs and make recommendations to support operational effectiveness and service improvements.
  • Compile and provide statistical data and reports related to enrollment, registration, and academic records.
  • Prepare and present written and oral reports for institutional leadership and external reporting requirements.
  • Ensure timely completion of required compliance and reporting obligations.
  • Monitor departmental contributions to institutional strategic initiatives, Student Affairs goals, and grant-funded initiatives, including Title III.
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