Registrar

Community Health Systems-posted 3 days ago
Full-time • Entry Level
Fort Wayne, IN
5,001-10,000 employees
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As a Registrar, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

  • Interacts with patients and their families to address questions and provide courteous, timely assistance.
  • Regulates schedules based on procedure requirements, physician availability, and staffing needs.
  • Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
  • Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
  • Collects and records patient financial responsibility estimates as applicable.
  • Communicates operative reports daily to appropriate physician offices.
  • Compiles and organizes documentation to ensure completion of patient medical records.
  • Prepares charts for upcoming procedures, including nursing documentation and registration forms.
  • Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
  • Responds to requests for medical records in a timely and efficient manner.
  • Answers and returns phone calls, addressing questions with professionalism and courtesy.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
  • 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
  • 0-2 years of experience in a customer service role required
  • Knowledge, Skills and Abilities
  • Strong interpersonal and customer service skills.
  • Ability to handle sensitive information with confidentiality.
  • Proficiency in using registration systems and insurance verification tools.
  • Attention to detail and accuracy in data entry.
  • Excellent organizational and time-management skills.
  • This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
  • health insurance
  • 401(k)
  • licensure/certification reimbursement
  • tuition reimbursement
  • student loan assistance for eligible roles
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