We are seeking a full-time Registrar for our Town Center Imaging location. This front desk position plays a key role in creating a positive first impression for our patients while ensuring smooth and accurate administrative processing.
Greet patients and provide quality customer service
Accurately obtain and enter demographic and insurance information into the RIS system
Collect copays, deductibles, and outstanding balances at check-in
Review scheduled appointments and radiology orders to confirm exam accuracy
Answer multi-line phone system and direct calls appropriately
Verify insurance coverage and obtain all necessary pre-authorization documentation
Maintain a professional and helpful demeanor with staff, patients, and families
Assist with other clerical and administrative tasks as assigned
Minimum of 1 year of experience in a medical office or healthcare environment
Understanding of medical terminology is required
Strong customer service and communication skills
Excellent computer proficiency and multitasking abilities
Well-organized with attention to detail
Ability to remain calm and professional in a fast-paced environment
Knowledge of radiology procedures preferred
Knowledge of Medicare, Medicaid, HMOs, PPOs, and private insurance is a plus