Registrar - Cherry Hill - PT (1st Shift)

Virtua Health•Cherry Hill, AR

1d•Onsite

About The Position

At Virtua Health, the mission is to better serve the community by connecting individuals to the care they need, from wellness and prevention to specialized and life-changing care. Virtua Health is a partner in health devoted to building a healthier community in South Jersey, offering exceptional care from medical and surgical experts. The organization comprises over 14,000 colleagues, including more than 2,850 skilled doctors, physician assistants, and nurse practitioners, equipped with the latest technologies. Virtua Health is a Magnet-recognized health system, ranked by U.S. News and World Report, and has received multiple awards for quality, safety, and outstanding work environment. It includes five hospitals, seven emergency departments, seven urgent care centers, and over 280 other locations, with a commitment to community well-being through programs like Eat Well, telehealth, home health, rehabilitation, mobile screenings, and paramedic programs. Virtua Health is also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. The Registrar position involves gathering and entering patient demographic information into the hospital information system, verifying benefits, obtaining required authorizations, and collecting co-pays, deductibles, co-insurance, and deposit amounts. This role ensures accurate and thorough registrations, complies with regulatory guidelines, and acts as the first point of contact for Virtua, providing excellent customer service.

Requirements

High School diploma
Must demonstrate a positive demeanor, have both strong verbal and written communication skills
Must be able to handle potentially stressful situations and multiple tasks
Must have basic typing, computer and/or word processing skills

Nice To Haves

1 year customer service in a professional setting (excludes retail/food service) preferred
Medical office or admittance experience preferred
One year of Epic system experience highly preferred

Responsibilities

Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
Provides additional office support including telephones, scheduling, typing, filing, etc.