Registrar - Registration MSD - FT - Day

Stormont Vail Health • Topeka, KS

23h • Onsite

About The Position

Registration staff at Stormont Vail are responsible for graciously greeting all patients and visitors, providing a positive image through a friendly atmosphere. They collect all necessary patient and visit-related information in a courteous manner. The role involves completing clerical and reception duties focused on meeting customer needs, as well as executing process workflows and financial discussions efficiently while adhering to organizational and regulatory standards.

Requirements

• High School Diploma / GED
• 1 year Experience in customer service.

Nice To Haves

• Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines.
• Identify complex problems, review related information, evaluate options and implement appropriate solutions.
• Knowledge of basic medical terminology.

Responsibilities

• Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
• Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
• Complete check-in and admission functions based on service area verifying patient identity.
• Complete financial discussions including providing patient estimates and payment collections.
• Collecting patient copays and prior balances as appropriate.
• Assist patients in completing required documentation and database entry based on service area.
• Schedule follow up appointments as appropriate.
• Provide and explain all required handouts as appropriate.
• Complete basic real time eligibility insurance validation.
• Assist with department specific duties such as referrals, RiteFax and answering phones as needed.
• Complete various clerical and office duties as required based on service area.
• Comply with laws and regulations including maintaining patient confidentiality.
• Correct account and visit edits in a timely manner.
• Perform all other duties as assigned.
• Comply with all policies, standards, mandatory training and requirements of Stormont Vail.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees