Registrar

Lifepoint Health • Mayfield, KY

2d

About The Position

The Registrar is responsible for collecting accurate patient demographic and insurance information for outpatient services, ensuring timely and efficient registration. This role collects insurance, co-pays, and deductibles at the point of service, expedites the registration process, and provides a positive first impression of the hospital to patients and visitors.

Requirements

• Critical thinking skills and decisive judgment
• Ability to work with minimal supervision
• Ability to work in a stressful environment and take appropriate action
• Strong communication and customer service skills
• Handle with Care certification required within 30 days of orientation and maintained annually

Nice To Haves

• High School Diploma or GED
• Associate’s Degree

Responsibilities

• Collects and enters accurate demographic, billing, and clinical information into the registration system in a timely manner
• Collects insurance information, co-pays, and deductibles at the point of service
• Expedites the registration process efficiently while maintaining accuracy
• Distributes and explains forms, documents, and educational handouts to patients or family members
• Meets with patients or caregivers before or after admission to exchange necessary information and documentation
• Provides clear explanations of processes and addresses patient questions and concerns
• Communicates with physician offices, nursing units, and other departments to coordinate admissions and patient placement
• Verifies insurance benefits and obtains precertification/authorization as needed
• Determines and collects required payments or refers patients to financial counselors for follow-up
• Provides a positive first impression of the hospital to patients, families, and visitors
• Review and comply with Lifepoint Code of Conduct and all relevant Company and Division policies and procedures
• Perform other duties as assigned

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Excellent shift differentials, bonus potential for extra shifts, employee referral program
• Professional development opportunities including 100% reimbursement for LPN-to-RN bridge program
• And much more…

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED