Registrar (Union)

Richmond University Medical Center • New York, NY

129d • $24,717 - $26,031

About The Position

Under the direction of the Financial Screening Manager, provides services such as registration, pre-registration, insurance verification, and reception for customers in accordance with all admitting policies/procedures. Treats patients and families courteously to make their first impression of hospital a positive one and expedites the admitting process quickly and efficiently. Secures patient information, clinical data and insurance information, verification and certification prior to services being rendered to assure the hospital has accurate records for treatment/billing purposes. Duties include but are not limited to: interviewing incoming patients or his/her representative, processing information required for admission into the computer via the local terminal, insuring the conditions of admission, payers and any other forms required are completed, explained, and signed by the patient. Performs a variety of administrative tasks; acts as a resource in providing all customers with the highest level of service; provides appropriate hospitality/concierge services. All tasks shall be performed in a competent, high quality, and timely manner in accordance with established regulatory, departmental and hospital policies and procedures.

Requirements

• High School Diploma or G.E.D. required.
• Minimum one (1) year of admitting/collections experience required.
• Minimum one (1) year customer service experience required.
• Data entry experience required.
• Excellent communication and customer service skills required.
• Proficiency with computers including Word/Excel.
• Knowledge and previous experience with insurance verification.
• Strong computer skills; knowledge/experience with hospital registration systems.
• Experience with web-based insurance verification systems required.
• Working knowledge of Medicaid programs including Medicaid managed care plans.
• Typing speed of at least 40 wpm.

Nice To Haves

• Previous hospital registration, business office or physician office experience preferred.
• Previous experience working in the medical field preferred.

Responsibilities

• Provide registration, pre-registration, insurance verification, and reception services.
• Treat patients and families courteously to ensure a positive first impression.
• Expedite the admitting process quickly and efficiently.
• Secure patient information, clinical data, and insurance information prior to services.
• Interview incoming patients or their representatives.
• Process admission information into the computer system.
• Ensure conditions of admission and required forms are completed and signed.
• Perform a variety of administrative tasks.
• Act as a resource for customers, providing high levels of service.
• Provide hospitality/concierge services.

Benefits

• Equal employment opportunities without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED