The Extra Help Assistant is responsible for managing front desk operations, greeting students, file extraction, assisting with the registration process and transcript requests.
Manage the intake of new students by collecting and verifying their information and documents.
Accurately enter and maintain records in WorkDay, ensuring data is secure, confidential, and updated.
Issue student ID’s and maintain accurate ID files.
Resolve discrepancies or problems with registration data or applications.
Answer phone calls and respond to inquiries via email or in person, providing clear information and assistance.
Assist with general office duties.
Hand out necessary materials to students, faculty and staff, such as badges, forms, or information packets.
Handle and protect confidential information with discretion and ensure student privacy.