Registrar Radiation Oncology

HCA Healthcare • Denver, CO

225d • $19 - $29

About The Position

Do you want to join an organization that invests in you as a(an) Registrar Radiation Oncology? At HCA HealthONE Presbyterian/ St. Lukes Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. The Registrar of the Presbyterian St. Luke's Radiation Oncology performs timely and accurate patient registration, patient scheduling, coordination of new patient information, maintenance of patient charts and monitoring for accuracy, scanning records, insurance authorization, and other secretarial functions. Participates in department performance improvement initiatives and coordinates Medicare/Medicaid documentation requirements. Responsible for ordering and maintaining supplies for the department. Generates referral and follow up letters and sends to referring providers. Verify all insurance and obtain pre-certification/authorization. Calculate and collect patient liable amounts. Ensure that all necessary signatures are obtained for treatments. Process patient charts according to workflow and established productivity standards. Answer any questions and explains policies clearly. Welcome patient and family members in a professional manner. Contact the therapy staff for emergency medical needs and answer patient and visitor questions. Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information. Search MPI completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers. Verify insurance benefits and determines pre-certification status. If pre-certification is needed, call the insurance precert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy. Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate. Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient's medical record and financial file. Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests. Activate all pre-registered patients that have reported for services. Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues. Communicates effectively with patients, families, physicians, and other health care team members. Ability to work with others within a team to ensure quality patient care. Strong critical thinking skills. Ability to communicate with patients using auditory Input and Output. Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. Demonstrates a positive and professional interaction with all internal and external customers associated with the Presbyterian St. Luke's Radiation Oncology Department.

Requirements

• High School or GED equivalent preferred.
• Ability to communicate effectively with patients, families, and healthcare team members.
• Ability to work within a team to ensure quality patient care.
• Strong critical thinking skills.
• Ability to communicate with patients using auditory input and output.

Responsibilities

• Perform timely and accurate patient registration and scheduling.
• Coordinate new patient information and maintain patient charts.
• Monitor accuracy of patient records and scan documents.
• Handle insurance authorization and other secretarial functions.
• Participate in department performance improvement initiatives.
• Order and maintain supplies for the department.
• Generate referral and follow-up letters to referring providers.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liable amounts.
• Ensure necessary signatures are obtained for treatments.
• Process patient charts according to workflow and productivity standards.
• Answer questions and explain policies to patients and families.
• Interview incoming patients to obtain identifying and biographical information.
• Search MPI and assign correct medical code numbers.
• Notify Medical Records of any duplicate unit numbers.
• Verify insurance benefits and determine pre-certification status.
• Enter information and authorization numbers into the registration system.
• Secure signatures for treatments and release of medical information.
• Obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, charges, and insurance billing.
• Request full or partial payment for services rendered.
• Issue Business Office letters to patients as per policy.
• Collect co-pays, deposits, and deductibles and document collection status.
• Produce paperwork for each patient for distribution to appropriate departments.
• Check for physician orders and attach them to patient medical records.
• Activate pre-registered patients reporting for services.
• Report potential patient safety issues using the occurrence reporting system.
• Communicate effectively with patients, families, and healthcare team members.

Benefits

• Comprehensive medical coverage with low copay options.
• Dental and vision benefits.
• Life and disability coverage.
• Flexible spending accounts.
• Supplemental health protection plans.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits.
• Referral services for child, elder, and pet care.
• Consumer discounts through Abenity.
• Education assistance including tuition and student loan support.
• Colleague recognition program.
• Paid time off and paid family leave.
• Employee Health Assistance Fund offering free coverage based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED