Registrar, Norton Cancer Institute - Old Brownsboro Crossing, Days

Norton Healthcare • Louisville, KY

398d

About The Position

The Registrar at Norton Cancer Institute is responsible for managing patient registration processes, ensuring accurate data entry, and providing exceptional customer service. This role involves working with computerized systems to handle patient information, scheduling appointments, and coordinating communications, all while supporting the healthcare team in delivering quality patient care.

Requirements

• No experience required; comprehensive on-the-job training is provided.
• High School Diploma or GED.

Nice To Haves

• One year of experience in a healthcare setting.

Responsibilities

• Performs registration in computerized systems with a high level of computer experience.
• Performs pre-registration and enters date-of-service upon patient arrival in EMR.
• Obtains current demographic and insurance information at each patient encounter and verifies its accuracy.
• Collects co-payments from patients.
• Sends missed appointment letters to patients.
• Has knowledge of insurance carriers and secures referrals to PCP or specialists if needed.
• Schedules patient appointments in the electronic scheduling system.
• Schedules diagnostic tests and consults as required.
• Secures precertifications/authorizations for diagnostic tests and admissions/transfers.
• Answers incoming telephone calls, prioritizes, and routes them appropriately.
• Takes complete telephone messages and provides exceptional customer service during interactions.
• Coordinates incoming and outgoing correspondence and files appropriately in patient charts.
• Assists with chart preparation.

Benefits

• Comprehensive on-the-job training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED