Registrar, Norton Cancer Institute - Downtown Radiation Center, 8a-4:30p

Norton Healthcare • Louisville, KY

215d

About The Position

The Registrar at Norton Cancer Institute is responsible for performing registration in computerized systems, ensuring a high level of computer experience. The role involves pre-registration, entering date-of-service upon patient arrival, and arriving patients in the EMR. The Registrar will obtain current demographic and insurance information at each patient encounter, verify that information is correctly entered into all systems, and obtain payment from patients per Norton Healthcare collection policy. Additional responsibilities include sending missed appointment letters to patients, securing referrals to PCP or specialists if needed, scheduling patient appointments in the electronic scheduling system, scheduling diagnostic tests and consults, and securing precerts/authorizations for diagnostic tests and admissions/transfers. The Registrar will also answer incoming telephone calls, prioritize and route them appropriately, take complete telephone messages, and provide exceptional customer service during telephone interactions. Coordination of incoming and outgoing correspondence and filing appropriately in patient charts are also part of the job. The Registrar assists with chart preparation as needed.

Requirements

• No experience required.
• High School Diploma or GED.

Nice To Haves

• One year in a healthcare setting.

Responsibilities

• Performs registration in computerized systems.
• Performs pre-registration and enters date-of-service upon patient arrival.
• Arrives patients in EMR.
• Obtains current demographic and insurance information at each patient encounter.
• Verifies information is correctly entered into all systems.
• Obtains payment from patients per Norton Healthcare collection policy.
• Sends missed appointment letters to patients.
• Has knowledge of insurance carriers.
• Secures referrals to PCP or specialist if needed.
• Schedules patient appointments in electronic scheduling system.
• Schedules diagnostic tests and consults.
• Secures precerts/authorizations for diagnostic tests and admissions/transfers.
• Answers incoming telephone calls and prioritizes and routes appropriately.
• Takes complete telephone messages and prioritizes and routes appropriately.
• Provides exceptional customer service with telephone interactions.
• Coordinates incoming and outgoing correspondence.
• Files appropriately in patient chart.
• Assists with chart preparation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED