The position involves interviewing and accurately collecting patient information and demographics for various hospital services, ensuring compliance with patient access scorecard standards. The role requires verifying, reviewing, and coordinating benefits on behalf of patients, managing payments at the point-of-service, and assisting patients with financial clearance of accounts. Additionally, the position includes managing accounts to meet productivity standards, identifying high-risk admissions, and providing training to new staff. The individual will also be responsible for maintaining effective communication with stakeholders and complying with healthcare regulations.