Registrar - Fairfield General Surgery

Mercy Health • Fairfield, OH

364d

About The Position

The Registrar position at Mercy Health involves performing accurate front desk workflows in a physician practice setting. This includes patient registration, scheduling, phone triage, cash handling, and check-in/check-out, all while maintaining a high level of professional customer service. The role requires registering patients who have not been pre-registered, ensuring that all necessary demographic, financial, and clinical information is collected in accordance with Medicare, State, and Federal guidelines. The Registrar will also perform pre-registration tasks, manage appointment scheduling, and conduct appointment reminder confirmation calls. Additionally, the position involves managing office supplies, maintaining a clean and organized work area, and balancing cash drawers and petty cash at the end of the day.

Requirements

• High school diploma or GED.

Responsibilities

• Perform accurate front desk workflows including patient registration and scheduling.
• Conduct phone triage and manage check-in/check-out processes.
• Maintain knowledge of insurance cards and billing necessities.
• Collect copays and attempt to collect outstanding debts.
• Perform pre-registration and ensure required patient forms are current.
• Schedule patients for physical exams and appointments.
• Conduct appointment reminder confirmation calls.
• Manage office administrative duties and maintain sufficient inventory of office supplies.
• Keep work area clean, neat, organized, and professional.
• Manage front office patient flow by collaborating with staff and providers.
• Accurately balance cash drawer and complete end of day finance procedures.

Benefits

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees