Registrar Coordinator

University of North Texas System • Denton, TX

44d

About The Position

The Registrar Coordinator assists with the coordination of various aspects of registration, student records, and customer service to the UNT community. This position manages administration and maintenance of a variety of reports associated with state reporting and special projects assigned by an Assistant Registrar.

Requirements

• Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.
• Proficiency in MS Office and other related technologies or ability to quickly assimilate.
• Skill in telephone etiquette and courteous communication with public, verbally and in writing, evaluating facts to trouble shoot issues.
• Strong customer service skills.
• Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math.
• Knowledge of standard office policies and procedures ability to quickly assimilate.

Nice To Haves

• Quality customer service skills, responsible, dependable, and professional.
• Excellent verbal and interpersonal skills.
• Dedication to customer satisfaction by providing timely and accurate services.
• Flexibility to change tasks quickly.
• Bachelors degree
• Bilingual Spanish speaking a plus

Responsibilities

• Discovers and recommends new and improved procedures. Finds more efficient ways to accomplish goals.
• Assist students, faculty, and staff in person, via email, and via phone in resolving questions and problems.
• Train, manage, and facilitate customer service best practices to customer service area student workers. Consistently updates documentation in an accurate, thorough and well organized way.
• Efficiently process student records requests, meningitis records, enrollment transactions and verifications, FERPA release and withhold directory information forms, and other customer service requests.
• Scan, audit, and link documents for processing in Perceptive Content workflow.
• Completes all required training as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees