Registrar - Anderson Ortho After Hours Clinic

Bon Secours Mercy Health • Cincinnati, OH

137d

About The Position

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. The Registrar performs accurate front desk workflows in the physician practice setting, including patient registration, scheduling, phone triage, cash handling and check-in/check-out, while maintaining a high level of professional customer service. This position works 20-28 hours a week. Monday through Friday 4pm to 8pm. May need to rotate working Saturdays 8am-12pm. Position will be located at Eastgate beginning in June 2025.

Requirements

• High school diploma or GED.

Responsibilities

• Performs front office operations, such as registering all patients in a timely manner who have not been pre-registered who will receive services.
• Maintains current knowledge of all insurance cards and billing necessities to obtain accurate demographic, financial, and clinical information and signatures from patients (or POA) as determined by Medicare, State and Federal guidelines.
• Collects copays as applicable and attempts to collect any outstanding debt to facility/practice.
• Performs pre-registration as needed before the patient arrives.
• Ensures required patient forms are current and advises patients on how to complete forms.
• Schedules all patients who need a physical exam/appointment.
• Conducts appointment reminder confirmation calls and triages phone messages to appropriate departments.
• Performs office administrative duties and maintains office supplies for sufficient inventory and office equipment for proper functioning.
• Keeps work area clean, neat, organized, professional and presentable.
• Manages various work queues in the Electronic Medical Record (EMR).
• Manages the front office patient flow by collaborating with other staff and providers.
• Accurately balances the cash drawer and petty cash and completes end of day finance procedures, including the daily deposit.

Benefits

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED