Registered Pharmacy Technician Rx To Go

Florida Cancer Specialists, P.L.•Fort Myers, FL

49d

About The Position

The Registered Pharmacy Technician, Rx To Go is responsible for performing routine and non-routine pharmacy technician functions and activities related to the position. The Registered Pharmacy Technician, Rx To Go must be able to multi-task between multiple software programs and/or applications, handle multiple telecommunication lines, and work efficiently in all Microsoft programs. The Registered Pharmacy Technician Rx To Go must be able to exercise excellent communication skills to successfully interact with all levels of internal and external parties. All information documented will be accurate to the best of the employee's knowledge and presented in a professional manner. The Registered Pharmacy Technician Rx To Go must be able to effectively use, pronounce, and spell common medical and pharmacy terms. The Registered Pharmacy Technician, Rx To Go will keep open lines of communication with their immediate supervisor and/or manager and will always be under the supervision of a licensed pharmacist. No patient counseling will be completed by the Registered Pharmacy Technician, Rx To Go. Intake Team: Responsible for pharmacy insurance data entry and verification of insurance benefits. Provides exceptional service to patients, staff, insurance representatives, pharmaceutical representatives, vendors and fellow employees. Interacts in a professional manner with all contacts in order to promote effective exchanges of information. Will be the first line of communication for inbound/outbound telephonic calls, e-mails, and internal computer program communications for the pharmacy department. Will coordinate with appropriate teams in the pharmacy to expedite all pharmacy services. Adherence Team: Responsible for documenting and encouraging therapy adherence under the supervision of licensed pharmacists. Maintains accurate medication information (missed doses, medication reconciliation, patient-reported side effects, and dose changes), investigates prescription barriers, reports order updates to the clinic, and schedules orders for delivery/pickup in a timely manner. Revenue Team: Responsible for ensuring that prescriptions are processed for eligible patients and properly billed to their benefit plan. Responsible for working with insurance companies to resolve billing issues and communicate any potential delays to the appropriate pharmacy staff members. Provides support to the Revenue Manager for the day-to-day financial operations of the pharmacy and will be an active member of the audit team. Dispensing & Distribution Team: Responsible for the dispensing of oral oncology medications under the supervision of the Dispensing Operations Pharmacist, including but not limited to accurately counting and filling, ordering and stocking, packaging and shipping of oral oncology medications.

Requirements

A high school diploma, GED, or equivalent education is required.
A minimum of one (1) year of experience as a Registered Pharmacy Technician in specialty, retail, mail order, or hospital pharmacy is required.
Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Strong customer focus.
Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Effectively manages own time, conflicting priorities, self, stress, and professional development.
Self-motivated and self-starter with ability work independently with limited supervision.
Ability to work remotely effectively as required.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Active Registered Pharmacy Technician license in state of residence is required.

Nice To Haves

Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook is preferred.
Active National Pharmacy Technician Certification (PTCB) is preferred.

Responsibilities

performing routine and non-routine pharmacy technician functions
multi-task between multiple software programs and/or applications
handle multiple telecommunication lines
work efficiently in all Microsoft programs
exercise excellent communication skills
accurately document information
effectively use, pronounce, and spell common medical and pharmacy terms
keep open lines of communication with their immediate supervisor and/or manager
pharmacy insurance data entry
verification of insurance benefits
provide exceptional service
coordinate with appropriate teams in the pharmacy to expedite all pharmacy services
documenting and encouraging therapy adherence
maintains accurate medication information
investigates prescription barriers
reports order updates to the clinic
schedules orders for delivery/pickup in a timely manner
ensuring that prescriptions are processed for eligible patients
properly billed to their benefit plan
working with insurance companies to resolve billing issues
communicate any potential delays to the appropriate pharmacy staff members
support to the Revenue Manager for the day-to-day financial operations of the pharmacy
active member of the audit team
dispensing of oral oncology medications
accurately counting and filling, ordering and stocking, packaging and shipping of oral oncology medications