We are Eagle Health Analytics, LLC (EHA), a government contracting and consulting firm supporting federal agencies and military installations. We are seeking part-time or full-time Registered Nurses for tele-health services for the Woodrow Wilson Keeble Memorial Health Care Center (WWKMHCC) in Sisseton, South Dakota. Hiring dependent on contract award. What You'll Do: Registered Nurse Services The Contractor Registered Nurse (RN) shall provide toll free telephone access for Nurse Advice and Medical Library on a 24 hours per day/7 days per week basis to the WWKMHCC. All WWKMHCC active beneficiaries will have access to these services. The active beneficiaries population is an estimated 7,008. The Contractor RN shall define the term “Member” as those members and their immediate family that are beneficiaries of the WWKMHCC active user population. The Contractor RN shall fax an encounter form within 24 hours to the WWKMHCC Nursing staff and will include all encounters, and the caller’s name, date of birth, purpose of call, and the advice provided to the patient/beneficiary from the Nurse Advice Line. The Contractor RN shall hold all information provided by the WWKMHCC and its members as confidential, and any and all such information will not be distributed to any third party, especially medical information of the members; and will take all steps necessary to safeguard the privacy of member information. The contract nurses shall utilize specialized and appropriate Microsoft-based software, interactive voice response technology, and the Schmitt/Thompson protocols to triage beneficiaries with a state of the art triage supported platform. The readily available and comprehensive protocols should reflect an extensive, high-quality physician written, reviewed, and updated medical knowledge base. When patients in need of medical assistance call the Nurse Advice Line, they will first hear a disclaimer stating that if they are experiencing an emergency, they should hang up and call 911 or their appropriate emergency number. Phone calls will be answered by specially trained Health Service Specialists who will obtain patient demographics (name, dob, phone number) and the reason for call. If required, the call is transferred to the Contractor Registered Nurse; otherwise, the caller will receive a callback from the RN. Calls are prioritized for callback, higher priority symptoms receive callback on average within 10 minutes, and non-urgent calls within 30 minutes. The Contractor RN shall be subject to a background investigation. The Contractor RN shall respect and maintain the basic rights of patients, to include but not be limited to personal dignity.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees