Registered Nurse (Exempt) - Neurosurgery Clinic

Mercy Medical CenterBaltimore, MD
2d

About The Position

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. The Registered Nurse (RN) in the Neurosurgery Clinic provides comprehensive outpatient nursing care, care coordination, and clinical support for patients undergoing neurosurgical evaluation and treatment, providing direct support to Dr. Jon McIver. This role requires the ability to triage patient concerns, manage post-operative follow-up, coordinate care across multiple services, and support the provider by assisting with the management of patient messages, telephone calls, and in-basket communications.

Requirements

  • Minimum of two (2) years of Registered Nurse (RN) experience, preferably in neurosurgery, neurology, critical care, or surgical-based practice
  • Current Registered Nurse (RN) license in the state of practice
  • Graduation from an accredited nursing program
  • Strong clinical assessment, critical-thinking, and care coordination skills

Nice To Haves

  • EPIC electronic health record experience preferred

Responsibilities

  • Manage and triage the EPIC provider in-basket, including patient messages, test results, medication requests, and care coordination tasks, assessing urgency and ensuring timely responses and appropriate escalation per established protocols
  • Process medication requests and refills at the discretion of the physician and in accordance with clinic guidelines
  • Conduct post-operative follow-up phone calls to assess patient recovery, symptoms, and clinical concerns
  • Apply independent nursing judgment to determine the urgency of patient issues and escalate to the provider as appropriate
  • Coordinate referrals, diagnostic testing, imaging, and consultations with other non-neurosurgical providers
  • Reconcile imaging orders and ensure appropriate follow-up and accurate documentation
  • Coordinate care for non-neurosurgical issues with appropriate providers and services
  • Perform other duties as assigned

Benefits

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
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