The Outpatient Desk is the primary desk for hospital-based orthopedic trauma surgeons and the Section of Trauma and Critical Care Surgery. All physicians on hospital service at Mayo Clinic Hospital – Saint Marys Campus may schedule appointments at the Outpatient Desk. The Outpatient Desk provides follow-up care to patients dismissed from the hospital. Physicians also have the opportunity to schedule outpatient follow-up appointments in a timely manner while the physician is on hospital service. The hours of operation for the Outpatient Desk are 7 am to 5 pm weekdays. Appointments may be scheduled from 7:30 am to 4:30 pm. The Outpatient Desk staff includes a Nurse Manager, registered nurses, patient care assistants, a desk supervisor, and clinical assistants. Patient volumes and workload are monitored and assessed on an ongoing basis, and staffing is adjusted to meet workload. The registered nurse (RN) is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The RN supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The RN will function within the Mayo Clinic Nursing Professional Practice Model, which includes accountability for planning, implementing, evaluating and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. The RN provides leadership through activities such as preceptor role, informal and formal leadership roles, and quality improvement efforts. The RN delegates patient care according to skill level, experience, patient acuity, fiscal accountability and availability of resources. The RN possesses excellent communication skills; is skillful in mentoring and teaching; and may participate on committees or projects. A subset of employees may be required to drive their personal vehicle as a part of the responsibility of their role.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed