Registered Nurse

OUTSIDE IN•Portland, OR

10d•Onsite

About The Position

The Registered Triage Nurse (RN) provides day-to-day triage needs for the primary care clinic. This position works in coordination with multiple primary care providers, behavioral health providers, and care team members. Through skilled assessment, education, collaboration, and coordination of healthcare and community resources, this position helps patients achieve optimum functional health status and improve their quality of life. This position also provides triage in person or by phone as needed.

Requirements

Knowledge of the Patient-Centered Primary Care Home model.
Knowledge, training, skills, and/or experience in providing services in a highly diverse work environment to a highly diverse and vulnerable population.
Knowledge of patient bill of rights, data privacy, record protection, HIPAA and 42CFR Part 2 regulations, and record retention policies.
Ability to properly code nurse encounters.
Microsoft Office Suite (Word, Excel, Outlook)
Proficient in Electronic Health Records systems (EPIC)
Demonstrate effective listening, motivational interviewing, harm reduction methods, and narrative skills.
Ability to work collaboratively with other providers, health professionals, and support staff.
Utilize resources, providers, and systems necessary to provide optimal care.
Demonstrated excellent skills in written and verbal communication.
Ability to display a non-judgmental attitude.
Ability to work independently with a willingness to take initiative in addressing concerns and issues for desired outcomes.
Ability to establish rapport and gain the confidence of the members of the team, patients, and peers.
Ability to support the team concept.
Openness to change and willingness to lead change within the organization.
Ability to manage competing priorities, excellent organizational skills, and good time management.
Ability to work with staff and clients of diverse backgrounds.
Graduate of an accredited school of registered nursing
Current unencumbered State of Oregon license as a Registered Nurse

Responsibilities

Work in collaboration with multidisciplinary providers and clinic team members to provide innovative, patient-centered, evidence-based care.
Under provider supervision, works with patients to deliver a care plan, including follow- up, labs, care management, and care coordination.
See patients for same-day acute care and follow-up of ongoing problems (e.g. Wound care, blood pressure rechecks, hospital follow-up).
Responsible for answering patients’ calls in a timely manner, including providing telephone advice per protocol and following up with clients regarding abnormal lab results.
Triages patients in person and on the phone.
Provide clinical guidance within the scope of the license and acts as a resource for medical assistants as needed.
Use technology to assist with all aspects of care, including electronic medical record documentation, disease registry, documentation prompts, and standing RN-specific protocols.
Completes visit documentation on time and accurately and submits encounters for billing as appropriate.
Consistently follow all standing orders and use advice protocols as a guide in assisting patients.
Actively participate in discussion and creation of evidence-based protocols.
Support the organization as needed.
All other duties assigned.